Return/Exchange Policy

Returns for store credit ONLY! 

Dare Customs are non-returnable and non-refundable. Free alterations are available if needed. Must email request within 7 days of arrival to contact@shopjhome.com. 

Returns/Exchanges

Only available for ready to ship garments. You will have 14 days to return garment. After 14 days have gone by since receiving your item, unfortunately we cannot offer you an exchange or store credit. 

To be eligible for an exchange or store credit, your item must be unused, in the same condition that you received it and returned within the 14 day period.

We will only replace items if they are defective or damaged. If you have any further questions please do not hesitate to send us an email at contact@shopjhome.com and we will get back to you within 24 hrs.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and she or he will find out about your return.

Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.