Ready-to-ship items are eligible for store credit and exchanges only.
Garments that are made to measure and customs are non-returnable and non-refundable.
However, we understand things may happen. Please shoot us an email contact@shopjhome or submit a contact form with all concerns and questions. Must include order number, name and main issue. Management will review and come up with the best solution for your case.
Free alterations are available!
All requests must be emailed within 7 days of delivery.